Privacy Information:

As you are aware the Canadian Federal Privacy Legislation will apply to insurance companies as of January 1, 2004. The Personal Information Protection and Electronic Documents Act (PIPEDA) contains 10 fair information practices that companies in Canada will adhere to. APRIL CANADA INC. want to take this time to explain the Act and our response to the implementation within our organization that you can in assure your clients our compliance to the act.

Definition of “Personal Information” - Information relating to an identified or identifiable natural person, includes information collected about a person in his business capacity including (but not limited to):

• Name, address and telephone number
• Age, gender and martial status
• Previous claims history
• Medical and health information
• Credit rating, banking and payment history
• Employment information
• Assets and liabilities
• Reasonable information to underwrite risk

Information collected may be oral, electronic, or written formats to provide the clients the products or services required.

Purpose of Act – To ensure the privacy of personal information collected & documented by organizations, and the appropriate use of the information used and disclosed in the best interest of the clients. Individuals may have access to the information collected under the guidelines of the Act.

APRIL CANADA INC. does not sell, solicit, or share client personal and private information nor condone the practices of such. We are committed to protecting the privacy of your personal information, unless stated otherwise in the best interest of the client/individual or abiding by the laws governed APRIL CANADA INC. may disclose information at request of such. Information collected is used by only authorized personnel and retained only as is required, and for any legal or regulatory requirements.

All New Business and Renewals effective on/after January 1, 2004 will have a attachment to all policies from APRIL CANADA INC. and/or the individual Subscribing companies compliance as they request.

APRIL CANADA INC. operates certain internal safeguards to ensure your information is protected throughout our relationship with you:

• Company Standards Implementation and Internal Agreements.
• The retention of documents in a secure manner.
• Shredders available on site for sensitive information destroy.
• Technology standards for electronic file storage.
• Authorized and supervised accountability of destruction of sensitive information of technology once replaced.

APRIL CANADA INC. thank you for your business and look forward to your compliance to the act in your individual offices to ensure the privacy of your client’s information. Please note any individual provincial privacy legislation in your province.. For more information regarding the act and its impact on your offices please goto http://www.ibac.ca/ or

http://www.privcom.gc.ca/index_e.asp

Privacy Officer

APRIL CANADA INC.
100, 1400 1st Street SW
Calgary, AB T2R 0V8
Phone: 403-263-4666
Fax: 403-237-9976
Toll Free:1-888-263-5146
privacy@april.ca

www.april.ca